First Call Home Services

Your trusted home cleaning service in Ipswich, Toowoomba, and nearby areas. Proudly NDIS-registered and a DVA domestic assistance provider.

Category: Employment

  • Job Vacancy – Recruitment Officer / HR Generalist / Graduate

    Job Description

     Location  Work from home opportunity.
     Ipswich / Toowoomba / Brisbane
     Flexible 
     Advertised Date  12 April 2021
     Commencement Date  ASAP
     Status  Applications Open
     How to Apply  Online Application

    About the Company

    First Call Home Services is a growing residential home service provider in the Ipswich, Toowoomba and South-West Brisbane region. We have a professional team that provide residential, real estate and NDIS services to our customers.

    The Position

    Due to our growth, we are now seeking a Recruitment / HR Officer to join our Business Support Team. This position will provide our business with recruitment and selection support, along with assistance in onboarding new team members into the business. You would also provide other related administrative support to the business.

    This role may suit a variety of people and we are open to all. For example, you may be:

    – A tertiary student currently studying Human Resource Management looking for work and get some experience in the field.
    Looking for work that you can complete from your own home location.
    – Wanting to return to the workforce in a ‘less intense’ role following some time away from work from a similar role.

     Type:  Part-time or Casual role
     2 days per week with plenty of flexibility
     Location:   Work from home opportunity.
     Ipswich / Toowoomba / Brisbane – Flexible 

     

    Key responsibilities include:

    The key purpose of this role is to coordinate the end-to-end recruitment process for the Company, including the associated administration activities. 

    – Drafting and placing job advertisements.
    – Coordinating and participating in interviews for candidates, working alongside our Business Support Team and Managing Director. 
    – Completing reference checking and background screening.
    – Candidate management including the notification of candidates about their application status, answering candidate questions and providing feedback as required. 
    – Drafting letters of offer, contracts and new employee documentation, and making verbal offers of employment.
    – Conducting new employee inductions and training.
    – Providing assistance to new starters with onboarding and compliance activities, including setting up required training.
    – Providing general administration assistance as required as a part of the Business Support Team and in support of continuing to build our human resource function. 

    To be successful in this role, you will need:

    – Demonstrated experience in an administration / customer service or recruitment / HR role.
    – Outstanding communication skills (listening, verbal and written).
    – Proven ability to build and maintain relationships.
    – Strong computer skills, with experience in various office software. We utilise Word, Excel, Google Business tools (e.g. Sheets, Docs, Calendar), Zoom and MYOB.
    – Willing to step up and take on responsibility in support of the recruitment function of our business.
    – Enthusiastic and adaptable team player.
    – Ability to work independently, in a fast-paced environment.
    – A comfortable, private and quiet workspace or home office.
    – Mobile phone, Laptop/computer and internet connectivity (we do video interviews and all our systems are cloud-based).

    We are looking for the successful candidate to commence as soon as possible. Training will be provided to the successful candidate, helping them with the best possible start as part of our valuable team.

    We are looking for a person to commence in this role ASAP.

    WANT TO APPLY?

    Submit your application online to apply.

    Be sure to include a covering letter that details your background, interest and why you think this role is for you.


    We run a staged recruitment process that can include phone, online and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – Bond Cleaners (Ipswich, Qld)

    Job Description

     Location  Ipswich, Qld
     Advertised Date  23 September 2020
     Commencement Date  ASAP
     How to Apply  Online Application
     Type  Paid employment

    About the Position

    We are seeking expressions of interest for casual Bond Cleaners to join our growing team in the Ipswich region.

    First Call Home Services is an established provider of residential cleaning services throughout South East Queensland, especially in Ipswich, and are looking to add more members to our growing team.

    These home cleaning roles are the all important ‘face‘ of our business and are responsible for providing bond cleaning for our clients.

    It is important to note your relevant experience as part of your online application.

    What do you need?

    – A positive mindset with respect to customer service, with a desire to impress clients.
    – Willing to travel in and around the various suburbs of Ipswich, Qld.
    – You will need to be reliable, with a strong attention to detail.
    – Have a reliable vehicle for transport.
    – Open Driver’s Licence.
    – Being able to pass a Criminal History Check.
    – Already hold a Blue Card, or be willing to secure a Yellow Card (at the Company’s cost).
    – You must be an Australian/New Zealand Citizen or Permanent Resident.

    Previous experience in bond cleaning or house cleaning would be advantageous.

    Our Company provides all our new team members with the required equipment, uniforms and support to deliver a great service.

    These roles are employment opportunities and candidates are not required to hold an ABN. Employees are not required to work night hours or weekends.

    Roster and Work Availability

    This opportunity will suit people who are keen and available to generally work between Monday and Friday, 8.30am to 4.00pm on a casual basis. Some jobs may fall outside of this time window. You will not be required to work all of these hours – only when a cleaning job has been allocated to you, normally well in advance. Bookings are allocated by online roster in advance.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold or undertake a National Police Check or Yellow Card, at our cost.

    WANT TO APPLY?

    Submit your Resume online to apply – click Apply Now


    We run a staged recruitment process that can include phone, online and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – Administration & Customer Service Officer

    Job Description

     Location  Coorparoo, Qld
     Advertised Date  14 February 2020
     Commencement Date  ASAP
     Status  Applications Closed
     How to Apply  Online Application

    About the Position

    First Call Home Services is a growing residential cleaning service provider in the Ipswich, Toowoomba and South-West Brisbane region. We have a team of professionals that provide residential, real estate and NDIS services to our customers.

    As our Administration & Customer Service Officer, you are critical in providing a point of contact for our customers enquiries, while also providing a range of administrative support to the business.

    Type:               Full time position, 6-month contract (initial)
    Location:        Coorparoo, Queensland

    Key responsibilities include:

    – Providing excellent customer service and processing of new bookings via phone, email and our website.
    – Acting as a point of contact for our field team members, along with scheduling and planning work rosters.
    – Providing basic accounting support for accounts and payments.
    – Support our NDIS customers and the related administration activities including new customer sign up and liaison.

    To be successful in this role, you will need:

    – Previous and demonstrated experience in a similar, fast paced administration or customer service role.
    – Outstanding communication skills (listening, verbal and written).
    – Proven ability to build and maintain customer relationships.
    – Strong computer skills, with experience in office software (e.g. Word, Excel).
    – Willing to step up and take on responsibility in support of the business and team.
    – Enthusiastic and adaptable team player.
    – Ability to work independently, in a fast-paced environment.

    We are looking for the successful candidate to commence as soon as possible. Training will be provided to the successful candidate, helping them with the best possible start as part of our valuable team.

    We are looking for a person to commence in these roles ASAP.

    WANT TO APPLY?

    Submit your Resume online to apply.


    We run a staged recruitment process that can include phone, online and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – Gardener / Yard Team Member (Ipswich / South-West Brisbane)

    Job Description

     Location  Ipswich & South-West Brisbane, Qld
     Advertised Date  4 September 2019
     Work Type  Subcontractor (ongoing)
     Commencement Date  ASAP
     How to Apply  Email to jobs@firstcallhomeservices.com.au


    About the Position

    With an increased number of customers due to our growth with our NDIS (National Disability Insurance Scheme) service offering, we are looking for somebody to assist with our regular weekly, fortnightly and monthly gardening and yard maintenance clients.

    This will be a subcontracting opportunity, on a regular basis, for the right person to join our team.

    What do you need?

    – Experience in this type of work is mandatory.
    – You will have your own equipment (e.g. lawnmower, whipper snipper, blower/vac).
    – You will hold Public Liability Insurance.
    – You will have / need an ABN.
    – You can be either registered for GST or not registered for GST.
    – Be comfortable to provide clients with service in the Ipswich and South-West Brisbane suburbs, travelling within those regions as required.
    – Have a professional, polite and courteous nature to assist all clients.
    – Have or be able to pass a National Police Check.
    – Complete a 100-point ID check.

    We offer our services on a Monday through Friday basis, during general business hours.

    Roster and Work Availability

    We offer our services on a Monday through Friday basis, during general business hours. Bookings are allocated by online roster in advance.

    All works are paid through formal invoice on a regular fortnightly (14-day) cycle.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold or undertake a National Police Check. Do you already have a Blue Card or National Police Check – that’s great, just let us know.

    Responsibilities and Duties

    – Mowing lawns, trimming edges (whipper snipping)
    – Blowing down hard surfaces to provide a tidy, professional finish
    – General gardening including trimming bushes, hedging and weed removal.
    – Green waste removal (e.g. lawn clippings)
    – External cleaning where required (high pressure water cleaning)

    We are looking for people to commence in this role ASAP.

    WANT TO APPLY?

    Email your resume to jobs@firstcallhomeservices.com.au

    If you have any questions, please contact us on (07) 3708 1060.


    We run a staged recruitment process that can include phone and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – Gardener / Yard Team Member (Toowoomba)

    Job Description

     Location  Toowoomba, Qld
     Advertised Date  18 March 2019
     Work Type  Subcontractor (ongoing)
     Commencement Date  ASAP
     How to Apply  Email to jobs@firstcallhomeservices.com.au


    About the Position

    With an increased number of customers due to our growth with our NDIS (National Disability Insurance Scheme) service offering, we are looking for somebody to assist with our regular weekly, fortnightly and monthly gardening and yard maintenance clients.

    This will be a subcontracting opportunity, on a regular basis, for the right person to join our team.

    What do you need?

    – Experience in this type of work is mandatory.
    – You will have your own equipment (e.g. lawnmower, whipper snipper, blower/vac).
    – You will hold Public Liability Insurance.
    – You will have / need an ABN.
    – You can be either registered for GST or not registered for GST.
    – Be comfortable to provide clients with service in the Toowoomba region, travelling nearby as required.
    – Have a professional, polite and courteous nature to assist our NDIS clients.

    We offer our services on a Monday through Friday basis, during general business hours.

    Roster and Work Availability

    We offer our services on a Monday through Friday basis, during general business hours. Bookings are allocated by online roster in advance.

    All works are paid through formal invoice on a formal fortnightly (14-day) cycle.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold or undertake a National Police Check. Do you already have a Blue Card or National Police Check – that’s great, just let us know.

    Responsibilities and Duties

    – Mowing lawns, trimming edges (whipper snipping)
    – Blowing down hard surfaces to provide a tidy, professional finish
    – General gardening including trimming bushes, hedging and weed removal.
    – Green waste removal (e.g. lawn clippings)
    – External cleaning where required (high pressure water cleaning)

    We are looking for people to commence in this role ASAP.

    WANT TO APPLY?

    Email your resume to jobs@firstcallhomeservices.com.au

    If you have any questions, please contact us on (07) 3708 1062.


    We run a staged recruitment process that can include phone and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – House Cleaners (Logan / South-West Brisbane suburbs, Qld)

    Job Description

     Location  Logan / South-West Brisbane suburbs, Qld
     Advertised Date  2 June 2019
     Commencement Date  ASAP
     Status  Applications Closed
     How to Apply  Online Application

    About the Position

    We are seeking expressions of interest for casual Home Cleaners to join our growing team in the Logan and the South-West Brisbane region.

    Key suburbs for this role include Hillcrest, Heathwood, Forest Lake, Inala, Mount Ommaney, Jindalee and Fig Tree Pocket. You may also be required to work in nearby Ipswich suburbs as part of this role. 

    First Call Home Services is an established provider of residential cleaning services throughout South East Queensland, especially in Ipswich, and are looking to add more members to our growing team.

    These home cleaning roles are the all important ‘face‘ of our business and are responsible for providing cleaning and housekeeping duties for our clients including bond cleaning, domestic cleaning and cleaning for clients / participants of the National Disability Insurance Scheme (NDIS).

    It is important to note your relevant experience as part of your online application.

    What do you need?

    – An understanding approach to working with people with disabilities.
    – A positive mindset with respect to customer service, with a desire to impress clients.
    – Willing to travel in and around the various suburbs of Ipswich, Qld.
    – You will need to be reliable, with a strong attention to detail.
    – Have a reliable vehicle for transport.
    – Open Driver’s Licence.
    – Already hold, or be willing to secure, a National Police Check.
    – You must be an Australian/New Zealand Citizen or Permanent Resident.

    Previous experience in home cleaning, disability, aged care experience would be advantageous.

    Our Company provides all our new team members with the required equipment, uniforms and support to deliver a great service for our clients.

    These roles are employment opportunities and candidates are not required to hold an ABN. If you currently operate your own cleaning subcontracting business, please note this on your application.

    This role does not require night work or weekends.

    Roster and Work Availability

    This opportunity will suit people who are keen and available to generally work between Monday and Friday, 8.30am to 3.00pm on a casual basis. Some jobs may fall outside of this time window. You will not be required to work all of these hours – only when a cleaning job has been allocated to you, normally well in advance. Bookings are allocated by online roster in advance.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold or undertake a National Police Check. Do you already have a Blue Card or National Police Check – that’s great, just let us know.

    We are looking for people to commence in these roles ASAP

    WANT TO APPLY?

    Submit your Resume online to apply.


    We run a staged recruitment process that can include phone, online and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – Home Cleaners (Toowoomba)

    Job Description

     Location  Toowoomba, Qld
     Commencement Date  ASAP
     Status  Applications Open
     How to Apply  Online Application

    About the Position

    We are seeking applications for casual Home Cleaners to join our growing team in the Toowoomba region.

    First Call Home Services is an established provider of residential cleaning services throughout South East Queensland and are looking to add more members to our growing team.

    These Home Cleaner roles are the all important ‘face’ of our business and are responsible for providing cleaning and housekeeping duties for our clients including participants of the National Disability Insurance Scheme (NDIS).

    It is important to note your relevant experience as part of your online application.

    What do you need?

    – An understanding approach to working with people with disabilities.
    – A positive approach to customer service, with a desire to impress clients.
    – You will need to be reliable, with a strong attention to detail.
    – Willing to travel to the surrounding suburbs of Toowoomba.

    – A reliable vehicle for transport.
    – Open Driver’s Licence.
    – Being able to pass a Criminal History Check (at the Company’s cost).
    – You must be an Australian/New Zealand Citizen or Permanent Resident.

    Previous experience in home cleaning, disability, aged care experience would be advantageous.

    Our Company provides all our new team members with the required equipment, uniforms and support to deliver a great service for our clients.

    This role are employment opportunities and candidates are not required to hold an ABN. Employees are not required to work night hours or weekends.

    Roster and Work Availability

    This opportunity will suit people who are keen and available to generally work between Monday and Friday, 8.30am to 3.00pm on a casual basis. You will not be required to work all of these hours – only when a cleaning job has been allocated to you, normally well in advance. Bookings are allocated by online roster in advance.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold a Yellow Card, or undertake worker screening / Police Check (at the Company’s cost).

    We are looking for people to commence in this role ASAP

    WANT TO APPLY?

    Submit your Resume online to apply.


    We run a staged recruitment process that can include phone, video and in-person interviews, along with criminal history and reference checking.

  • Job Vacancy – Home Cleaners (Ipswich, Qld)

    Job Description

     Location  Ipswich, Qld
     Commencement Date  ASAP
     Status  Applications Open
     How to Apply  Online Application

    About the Position

    We are seeking expressions of interest for casual Home Cleaners to join our growing team in the Ipswich region.

    First Call Home Services is an established provider of residential cleaning services throughout South East Queensland, especially in Ipswich, and are looking to add more members to our growing team.

    These home cleaning roles are the all important ‘face‘ of our business and are responsible for providing cleaning and housekeeping duties for our clients including bond cleaning, domestic cleaning and cleaning for clients / participants of the National Disability Insurance Scheme (NDIS).

    It is important to note your relevant experience as part of your online application.

    What do you need?

    – An understanding approach to working with people with disabilities.
    – A positive mindset with respect to customer service, with a desire to impress clients.
    – Willing to travel in and around the various suburbs of Ipswich, Qld.
    – You will need to be reliable, with a strong attention to detail.
    – Have a reliable vehicle for transport.
    – Open Driver’s Licence.
    – Being able to pass a Criminal History Check.
    – Already hold a Blue Card, or be willing to secure a Yellow Card (at the Company’s cost).
    – You must be an Australian/New Zealand Citizen or Permanent Resident.

    Previous experience in home cleaning, disability, aged care cleaning experience would be advantageous.

    Our Company provides all our new team members with the required equipment, uniforms and support to deliver a great service for our clients.

    These roles are employment opportunities and candidates are not required to hold an ABN. Employees are not required to work night hours or weekends.

    Roster and Work Availability

    This opportunity will suit people who are keen and available to generally work between Monday and Friday, 9.00am to 3.00pm on a casual basis. Some jobs may fall outside of this time window. You will not be required to work all of these hours – only when a cleaning job has been allocated to you, normally well in advance. Bookings are allocated by online roster in advance.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold or undertake a Yellow Card or NDIS Worker Screening Clearance. If you already have a Yellow Card or NDIS Worker Clearance, that’s great, just let us know.

    WANT TO APPLY?

    Submit your Resume online to apply – click Apply Now


    We run a staged recruitment process that can include phone, online and in-person interviews, along with criminal history and reference checking.