First Call Home Services

Your trusted home cleaning service in Ipswich, Toowoomba, and nearby areas. Proudly NDIS-registered and a DVA domestic assistance provider.

NDIS Cleaning & Yard Maintenance as a NDIS Registered Provider for Ipswich & Toowoomba

We are a NDIS Registered Provider for household assistance services including house and home cleaning, along with yard and gardening maintenance. We offer our services under ‘Assistance with Daily Living’, funded under ‘Core Supports’.

We are proud to provide NDIS Cleaning and Yard Maintenance support to participants within the National Disability Insurance Scheme, aimed at helping them to remain independent in their own homes, by assisting with domestic activities.

We are happy and able to work through your specific needs to ensure that the supports are matched to you. Our NDIS Services are open to all NDIS participants with an approved plan.

Our Service is Available across Ipswich, Toowoomba and parts of South-West Brisbane

We are able to offer services to participants of the NDIS through the following areas:

– Toowoomba
– Ipswich, including Redbank Plains
– Some Western & Southern Brisbane suburbs including Springfield Lakes and Forest Lake.

NDIS Cleaning Services to suit your individual needs

Every client, just like every home, is different. For that reason, we are happy to assist in developing a service offering for your home and your individual needs. You have the ability to choose the services that best suit your needs and goals, including how services are delivered. Each of our services can be tailored to your specific requirements, and changed as your needs evolve.

Having a clean, well maintained home is essential for health and wellbeing. If you need some help with your with household tasks, we can support you with:

– Cleaning
– Clothes washing
– Dishwashing
– Ironing
– Spring cleaning
– Basic home maintenance activities
– Lawn and garden maintenance

Getting Started with our NDIS Services

It is easy to get started with your NDIS cleaning or yard service. 

  1. Complete an Online Request or contact our team on (07) 3708 1060 to discuss your needs.
  2. We will prepare a draft Service Agreement, and a schedule of services in line with your requirements for your review and approval.
  3. Once ready, you sign your Service Agreement and return to us.
  4. We begin providing services at your home, customised to your individual needs.  

Are you a Support Coordinator or Disability Support Agency?

To make a referral to us for support, please complete a Referral Request using one of the below links, or call us on (07) 3708 1060 for assistance.






Important Participant Information

As a registered provider for National Disability Insurance Scheme (NDIS) services, we take our responsibilities to be transparent and helpful seriously.

Below you will find important information and documents relevant to our NDIS supports. Click the links below to view each document or policy:

General Information about the NDIS & NDIS Supports

Starting your NDIS services

With the National Disability Insurance Scheme, you have control over your plan, as well as the supports you are receiving. This includes what supports you want to receive, when you receive them, where you receive them and the provider that you want.

Creating your plan

During your planning session with the National Disability Insurance Agency (NDIA), you will review your goals and decide which supports you want to include as part of your plan. These may include:

– Supports from family, friends, mainstream services, and community groups. These supports are either free or funded by sources other than NDIS, such as Medicare.

– NDIS supports – These are the supports that NDIA have found to be ‘reasonable and necessary’ to help you live an ordinary life. You will be provided a budget for a support category, which links to a specific area of your life

Responsive to your needs

We know that you sometimes need assistance right away. We’ll work with you to put a Service Agreement in place that meets your changing needs and get your services happening quickly so you can get on with doing the things that you truly  love.

Value for money

As the region’s largest home service provider, our quality police-checked and carefully selected team can offer you the highest quality service. 

About the National Disability Insurance Scheme (NDIS)

For more information about the NDIS, visit the National Disability Insurance Scheme website at http://www.ndis.gov.au

NDIS pathway – a guide to becoming an NDIS participant
NDIS – understanding your NDIS plan
NDIS – self-managing budgets in your plan

We encourage all participants and customers to contact us to discuss any concerns that you may have about your service. Most concerns can be easily resolved with a phone call or email.