First Call Home Services

Your trusted home cleaning service in Ipswich, Toowoomba, and nearby areas. Proudly NDIS-registered and a DVA domestic assistance provider.

Team Portal


Employee Leave Application Form

Annual Leave / Planning Time Off

  • Please provide more than 5 days notice (or as much as possible)
  • Apply using the online Leave Application

Sick Leave

  • If more than 3 days notice (planned), you can apply using the Leave Application.
  • If urgent or unexpected (unplanned)
    • Please contact the Admin team on 07 3708 1060 (not by SMS or email) to advise of your absence.
    • If it is before 7:00am, very early or there is no answer, please leave a voicemail on the option provided. 
    • Complete a Leave Application Form as soon as possible (for you or your family member if you were caring for them, e.g. unwell child)

REPORT AN INCIDENT OR INJURY

Injury & Incident Report Form


IMPORTANT POLICIES, PROCEDURES & FORMS

Code of Conduct (includes Grievance Handling Procedure)

Reportable Incident, Accident and Emergency Policy & Procedure

Injury & Incident Report Form

Risk Management Policy & Procedure

Hazard Report Form

Complaints and Feedback Policy and Procedure

Complaints & Feedback Form

Work Health Safety Environmental Management Policy & Procedure

Infection Prevention & Control Handbook (Employee)