First Call Home Services

Your trusted home cleaning service in Ipswich, Toowoomba, and nearby areas. Proudly NDIS-registered and a DVA domestic assistance provider.

Category: Uncategorized

  • Job Vacancy – Gardener (Toowoomba)

    Job Description

     Location  Toowoomba, Qld
     Advertised Date  21 April 2022
     Work Type  Subcontractor (ongoing)
     Commencement Date  ASAP
     How to Apply  Email team@firstcallhomeservices.com.au


    About the Position

    With an increased number of customers due to our growth with our NDIS (National Disability Insurance Scheme) service offering, we are looking for somebody to assist with our regular fortnightly and monthly gardening and yard maintenance clients.

    This will be a subcontracting opportunity, on a regular basis.

    What do you need?

    – You will have your own equipment (e.g. lawnmower, whipper snipper, blower/vac).
    – You will hold Public Liability Insurance.
    – You will have / need an ABN.
    – You can be either registered for GST or not registered for GST.
    – Be comfortable to provide clients with service in the Toowoomba region.
    – Have a professional, polite and courteous nature to assist all clients.
    – Have or be able to pass a National Police Check.
    – Complete a 100-point ID check.

    Roster and Work Availability

    We will allocate a group of clients with an approved number of hours of service for each. 
    All works are paid through formal invoice on a regular fortnightly (14-day) cycle.

    We want our customers to feel confident in their choice to have us care for their homes. Therefore, all potential First Call Home Service team members will be required to hold or undertake a National Police Check. Do you already have a Blue Card or National Police Check – that’s great, just let us know.

    Responsibilities and Duties

    – Mowing lawns, trimming edges (whipper snipping).
    – Blowing down hard surfaces to provide a tidy, professional finish.
    – General gardening including trimming bushes, hedging and weed removal.
    – Green waste removal (e.g. lawn clippings).
    – External cleaning where requested (high pressure water cleaning).

    We are looking for people to commence in this role ASAP.

    WANT TO APPLY?

    Email team@firstcallhomeservices.com.au

    If you have any questions, please contact us on (07) 3708 1060.

  • New Real Estate Partnership with Collins Gregory Real Estate

    We are proud to announce a partnership with a new, local real estate agency and property management service provider for the Ipswich region.

    Collins Gregory Real Estate is Ipswich’s newest real estate covering a service region that includes Property Management for Ipswich, Property Management for Springfield Lakes, Property Management for Redbank Plains, Property Managers for Ripley, Fernvale and Forest Lake.

    Launched by Anita Collins, who previously held the role of Customer Service Manager for First Call Home Services, is an experienced Real Estate Agent and Property Manager, having significant experience in the property management industry across our great Ipswich region.

    First Call Home Services can provide our high standard home services including cleaning, carpet cleaning and maintenance to Collins Gregory Real Estate landlords and tenants.

    Anita’s goal for Collins Gregory is to grow a brand that people know and trust, being a warm and inviting family that her clients can depend on.

    Anita’s genuine approach to customer service are at the core of her values while working in real estate.

    If you are looking for help with your property management needs across Ipswich & the surrounding area, give Anita a call on (07) 3622 6436 or email her at hello@collinsgregory.com.au

    Visit the Collins Gregory Real Estate website at www.collinsgregory.com.au

  • Highlighting our service region for our customers

    We are pleased to provide our customers with a new Service Map.

    This online feature highlights our various services and in which regions our services are offered.

    If you have any feedback, please get in touch with us online, or call us on (07) 3708 1060.

  • Seeking an Administration Officer

    First Call Home Services is the largest residential cleaning service provider in the Ipswich region. We have a growing team of professional cleaners providing domestic and real estate cleaning services to customers through Ipswich, Toowoomba and Brisbane.

    As the Customer Service & Administration Officer, you are the first point of contact for customer enquiries, as well as providing a range of administrative support to the business.

    This role will be based in Ipswich and will initially be part time (25-30 hours per week), increasing in workload & hours commensurate with training, towards the end of 2017.

    As part of First Call’s philosophy of ‘hire local, live local’, we are seeking a local to join our team. We embrace new ways of working. For this reason, the preferred candidate must be highly motivated.

    Key responsibilities include:

    – Providing excellent customer service and processing of new bookings via phone, email and our website.
    – Acting as the first point for our field team members, along with scheduling and planning work rosters
    – Providing basic accounting support for customer accounts and payments.
    – General administration and other duties as required.

    To be successful in this role:

    Previous and demonstrated experience in a similar, fast paced administration or customer service role.
    – Outstanding communication skills (listening, verbal and writing).
    – Proven ability to build and maintain customer relationships.
    Strong computer skills, with experience in various databases and office environment software.
    – Willing to step up and take on additional responsibility in support of the business.
    – Enthusiastic and adaptable team player.
    Ability to work independently, in a fast paced environment.

    As our customers range from individuals through to real estate and Property Managers, previous experience in a real estate environment may be of benefit, although not necessary.

    We are looking for the successful candidate to commence as soon as possible. Training will be provided to the successful candidate, helping them with the best possible start as part of our valuable team.

    WANT TO APPLY?

    Click here to submit your application.

    If you have any questions, please contact (07) 3708 1062.

  • Ipswich, we are NDIS-ready!

    From 1 July 2017, the National Disability Insurance Scheme (NDIS) officially launches into the Ipswich region.

    First Call Home Services has been providing NDIS Cleaning and lawn maintenance in the Toowoomba region, after becoming a NDIS Registered Provider at the beginning of  2017.

    “It has been exciting to be involved in the implementation of such an important initiative,” said Aaron Athorn, First Call Home Services’ Managing Director.

    “Now we are even more excited to launch our NDIS Cleaning services and lawn and garden maintenance in our home region of Ipswich.”

    Once fully implemented, the NDIS will support hundreds of thousands of Australians with a significant and permanent disability, along with their families and carers.

    Are you an NDIS participant in the Ipswich region?

    Participants can access NDIS services by contacting First Call directly, or by speaking with your NDIS Plan Manager about First Call’s services throughout Ipswich and the surrounding region.  

    For more information, contact the First Call team by calling 1300 654 173.