Coronavirus (COVID-19) Customer Information

First Call Home Services, like most Australian businesses, is taking the risk of Coronavirus very seriously. Our priority is always the safety and well being of our customers, participants and team members. We are taking steps to prepare and respond, doing our bit to help contain the virus and keep the community safe. It is […]

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Tips for selecting a quality Bond Cleaning service provider

We have been assisting quite a number of customers recently to rectify the works of other cleaners or home service businesses. One of these companies didn’t even turn up! These “cleaning companies” make all sorts of claims but often stumble when it really matters. In our time providing bond cleaning services for Ipswich, Forest Lake […]

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Don’t get stung by a ‘Bond Back Guarantee’

On the 17 March 2017, the Brisbane Magistrates Court ordered a Brisbane man who operated a company called ‘Quality Cleaning Service’ to pay more than $10,000. This followed the Queensland Office of Fair Trading charging him for making false and misleading statements related to a bond back guarantee, along with failing to supply cleaning service. The Court heard […]

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Protecting yourself when hiring a ‘Cash Cleaner’

You often hear stories about people hurting themselves at work and how long the journey to recovery can be. In Queensland alone, there were 1,835 injury claims for cleaners in 2013/14. But how do you ensure that you are not held personally liable for injury costs should your cash cleaner hurt themselves in your home? Many people do not realise that when engaging […]

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